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| Sales Force Effectiveness Customer Service Excellence Leadership and Team Effectiveness Individual Effectiveness |
| Interviewing, Assessment, Measurement and Competency Development |
Individual Effectiveness Programmes Development Programmes for Individual Effectiveness:(All Wilson Learning programmes can be reinforced and supported and integrated into daily work processes with on-the-job tools and follow up resources. We are happy to work with your organisation to ensure alignment around the Performance Improvement Initiative for best possible business impact over time.) The Leader Manager (TLM): This 3 day instructor-led
programme is designed in a flexible, modular format so that it can be
configured to your organisation’s
needs. It helps leaders to build strong, high-performing teams by balancing
the five key practices that shape the performance of individuals. The
learning experience can be enhanced by the use of the Leadership
Survey Leading from Within (LFW): A
unique 1 day workshop that explores the challenges of leadership. The
discovery process that helps participants
define “who they are” as Leaders. It requires deep self-assessment
and a willingness to grow and develop. Participants learn the tools and
strategies they need to develop their personal effectiveness, at the
same time enhancing their relationships with employees and customers. Leading for Growth (LFG): An
advanced 2 day instructor-led programme that challenges managers to “re-think” their roles
as leaders, shifting from traditional “heroic managers” to
growth leaders who fully develop their employees’ potential to
achieve business results. The programme can be further enhanced by use
of the Growth
Leadership Inventory. Social Style Series (SSS): An
evolutionary, research-based programme that uncovers value in the diversity
of your people and their individual
strengths. ‘Social Styles’ helps participants to improve
interpersonal relationships with colleagues and associates based on a
proven framework of tools and skills necessary to understand and work
with individual differences in a variety of situations. A 2 day instructor-led
programme, the learning experience is enhanced by the ‘Social Styles
Profile’ – a multi-rater instrument that identifies the participant's
social style: Driver, Analytical, Amiable or Expressive. Global Awareness I (GA I): An engaging 2 day programme that helps employees
with International responsibilities to ensure maximum return on business
investment by providing them with tools to bridge boundaries of time,
space and culture to meet customer needs worldwide. Participants will
develop a global communications skill set so that they can succeed in
a multinational workforce and meet International business objectives. Global Awareness II (GA II): A flexible 1 day programme that helps employees
apply new, cross-cultural principles to their work projects and relationships.
The intent is for participants to use the skills acquired in Global
Awareness I to make global business goals a reality
and to document success and best practice. The Contributing Team Member (TCTM): A 1 day companion course designed
to help teams leverage the unique talents of team members for richer,
more innovative solutions. A pre-requisite for participating is a past
attendance in a Social Styles programme. UPFRONT: Persuasion through Presentation (PTP): A flexible 1 or 2 day
programme where participants learn how to develop and refine their persuasive
presentation skills and become competent in both content development
and presentation delivery. UPFRONT is based on the core concept that
presentations must be clear, concise and compelling and focuses on the
4 key components of presentation preparation: Groundwork, Engage, Develop
and Close. UPFRONT will benefit anyone in an organisation who is required
to present to and/or influence groups, teams or customers. Assessment, Measurement & Competency Development for ‘Individual Performance’: Social Styles Profile (SSP): See Social Styles Series Leadership Survey (LS): A multi-rater assessment tool designed for managers,
supervisors, project leaders, or anyone who provides leadership to a
group of people. The results provide participants with personalised feedback
on the six leadership factors measured, as well as a basis for management
coaching. It can be used as a stand alone individual diagnosis and planning
tool, or as an enhancement to a leadership development programme, such
as The Leader Manager. |
| Page Last Updated: 28 June, 2007 |
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