Interviewing, Assessment & Measurement & Competency Development Programmes

Interviewing & Selection:

Performance Based Interviewing (PBI): A highly effective ‘selection tool’ that gives your organisation a detailed appreciation of the kind of skills and talents required for a targeted job role. The tool enables you to conduct meaningful evaluations and hire the candidates most likely to achieve performance expectations.
Programme Overview

Strategic Work Profiling (SWP): A process that helps you to link individual capabilities of your workforce with your business strategy.
Programme Overview

Assessment Innovations: Our Approach to Assessment.
Fact Sheet

Online Instrument Management System (OLIM): Building a fully functional in-house data collection, scoring and reporting system can be very expensive – Wilson Learning’s OLIM system gives your organisation all of the flexibility and capability of an in-house system, but without the significant investment.
Overview

For Sales & Service:

Consulting Skills Inventory (CSI): A research-based instrument designed to assess from the customer’s perspective how well sales and service people from your organisation consult with them. It provides comprehensive, skill-based measurement of the five dimensions of the ED-ACT consulting process (found in the Consulting with Clients programme).
Programme Overview

Customer Relationship Inventory (CRI): An insightful assessment tool that measures a sales person’s skill levels in terms of Relating, Discovering, Advocating and Supporting (4 step sales process learned in the Counsellor Salesperson Programme) as perceived by their customers. Participants receive useful feedback and development planning based on their customer’s perspective.
Classroom Approach : Blended Approach

Salesperson / Sales Manager Navigator(SPN / SMN): A 360 degree multi-rater assessment tool that diagnoses a sales force’s knowledge, skills and ability levels based on a set of competencies identified as key drivers of sales performance. The results allow organisation’s to pinpoint strengths and weaknesses at an Individual, Team and Organisation level allowing for targeted investment in performance development initiatives.
Programme Overview : Online Demo

For Managers & Leaders:

Leader Navigator (LN): A 360 degree measurement tool that provides individuals with personalised feedback and development planning. This assessment programme is a research-based effective method for identifying and developing skill sets in both leaders and individual contributors necessary to build their talent for the future.

Programme Overview	Online Demo
Individual Contributor Model	Project Leader Model	Manager Model

Leadership Survey (LS): A multi-rater assessment designed for managers, supervisors, project leaders, or anyone who provides leadership to a group of people. The results provide participants with personalised feedback on the six leadership factors measured, as well as a basis for management coaching. It can be used as a stand alone individual diagnosis and planning tool, or as an enhancement to a leadership development programme, such as The Leader Manager.
Programme Overview

Growth Leadership Inventory (GLI): A multi-rater assessment that measures a leader’s capability to build a strategically-oriented, collaborative culture, as perceived by the people he/she leads. It will help you to identify the critical skills your leaders need to maximise the potential of their workforce and produce results.
Programme Overview

Assessment Based Executive Coaching (EC): Wilson Learning’s Executive Coaching provides an individualised learning approach for reaching desired outcomes and building strong leaders. Executive Coaching offers a full range of service options that can be configured to meet each participant’s needs.
Programme Overview

Strategic Work Profiling (SWP): See above.

Salesperson Navigator / Sales Manager Navigator (SPN / SMN): See above.

Leader Navigator (LN): See above.