Client Testimonial:
"DPC sells predominantly to
the NHS, that most unique of organisations, and one that is currently
undergoing many pressures and changes. For DPC to fulfil the needs
of our customer and, of course, DPC, we have had to adapt quickly
and effectively in harmony with the NHS. Wilson Learning has highlighted
our strengths, and our weaknesses and ensured that our most experienced
and our most inexperienced sales persons feel more confident on a
day to day basis. We are now more able to highlight our customer
hierarchy of needs and motivators within our segment of the NHS using
the tools provided by Wilson Learning."
LISA TRUSLOVE, DIAGNOSTIC PRODUCTS
CORPORATION (DPC) UK.
In a recently published
Wilson Learning study, building strong customer relationships through
interpersonal versatility skills was shown to boost market share
by 53% in a major Pharmaceutical client organisation. These
are some reported comments from Individual Participants on Wilson
Learning's 'Social Styles' and 'Versatile Sales Person' Programmes
from major Pharmaceutical Organisations across the EMEA region:
“Recognising and understanding my own social
style as well as my colleagues and customers styles will help me
to become more versatile and swing meetings to a better conclusion.
I thoroughly enjoyed the course & will recommend to others.”
“The most valuable part of the Social Styles
course was understanding how I can improve my versatility. Great
programme –I especially loved the Learning Map and found it
to be really effective”
“Everyone at our company should participate
in this programme –it’s invaluable and I can't wait to
put it to the test!”
“As a result of this programme I will be
more patient and understanding of others who have a different ‘Social
Style’to mine. I will aim to be more versatile and willing
to come out of my ‘comfort zone’in working with others
in order to create a better and more effective team work environment
in my department and also, to build more productive relationships
with our customers and partners.” |
