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Our Approach to HPI           HPI Model Components

Our Approach to Human Performance Improvement (HPI)

At Wilson Learning, we are committed to helping organisations improve the business results they get from human performance by aligning business strategy with the organisation's most valuable asset: its people.

The value proposition that we offer to our clients is not just a great training event or a unique measurement tool. It is a complete integrated approach that changes the way your people work and sustains their performance so that you meet and exceed the strategic goals you set.

Our approach for achieving sustainable human performance improvement is depicted in our HPI model opposite. It is based on many examples and many years of experience in making this happen for our clients, globally, for almost four decades.

We believe that for real performance improvement to occur, impacting top and bottom line performance, four components, namely: 'Information', 'Development', 'Integration' and 'Alignment' need to be in place.

With a focus on balancing the right solutions in each of these critical conceptual areas there is usually specific work in each of the areas depicted in the four arrows on the model: Your employees need effective knowledge and skills development, integrated tools and processes, measurement and feedback to assess performance and management and coaching to produce results.

Many organisations have invested in training and later wonder why they aren't seeing the anticipated results. Wilson Learning built this model from lessons we have learned over the years. The way to ensure that you get performance results is by ensuring that you are addressing all four of these critical activities

Human Performance Improvement Model

HPI Model Identify, assess and develop the knowledge, skills and abilities (FSA's) that are required to implement the strategy and performance change Build and integrate the tools and processes required to support and reinforce the day to day application of the new knowledge, skills, and abilities Measure and provide feedback about performance, at both an individual and organisational level. Align management and coaching activities that continually support the performance improvement. INFORMATION encompasses the assessment and data gathering necessary to plan, launch, reinforce, and evaluate any Performance Improvement initiative. ALIGNMENT means getting all key stakeholders on the same page in support of a Human Performance Improvement approach. DEVELOPMENT involves making informed decisions about the best methods for delivering the content for maximum impact and effiency. Internal and External factors facing the industry and the organisation, such as: Increasing Competition, Mergers and Acquisitions, Price Pressures and so on. INTEGRATION of training activities with other performance improvement supports is essential to the success of this approach. The Business Strategy your organisation decides upon will be executed through the work processes of your business and the job requirements of every person within it.

Wilson Learning has the capability to deliver all of the model's components to your organisation. We also work with your systems and processes that are already in place. We will partner with you to create best practices addressing all four components, in order to achieve the results your organisation needs.

Move your mouse over the different sections of the model depicted below for information about each individual component. Clicking on the four outer circle elements will provide links to more detailed information or go to HPI Model Components for a more thorough explanation.

To find out more about Wilson Learning's unique approach to Human Performance Improvement, read our HPI White Paper PDF File Logo

Page Last Updated: 18 April, 2005

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